Project Coordinator - Delivering Essential Infrastructure Services
Randstad is proud to partner with a long-standing client delivering essential services that keep Australians connected.
This organisation delivers high-volume projects supporting national networks, requiring accurate processing and validation of complex work claims.
About the Role
You'll provide project coordination and administrative support ensuring accurate processing and validation of complex work claims. You'll work closely with internal teams, subcontractors, and field staff to manage documentation, review claims, and maintain workflow integrity across high-volume projects.
Key Responsibilities
* Validate technical work orders against contract rates and artefacts.
* Ensure timely approvals and dispute resolution of rejected claims to meet performance targets.
* Liaise with subcontractors to request supporting documentation or resolve queries.
* Track trends through regular reporting.
* Escalate negative claim trends to leaders.
* Provide admin and project support to field teams and supervisors.
* Maintain data accuracy across internal systems and ensure workflow compliance.
* Support process improvements, training delivery, and onboarding of new team members.
* Oversee upkeep of all work orders to maintain data integrity and workflow accuracy.
Requirements
* Experience in project administration, claims processing, and contract support.
* Experience generating and writing reports.
* Telecommunications related background experience highly desirable.
* Comfortable managing competing priorities in a deadline-driven environment.
* Strong written and verbal communication skills, including stakeholder liaison.
* Sound knowledge of Microsoft Office and confidence learning new systems.
* A proactive mindset, team-focused approach, and commitment to high performance.
* Familiarity with KPIs, reporting processes, and contractual compliance advantageous.
What's in it for you?
* Part of a values-driven organisation delivering services that matter to Australians.
* Join a high-performing team with a collaborative and inclusive culture.
* Work in a hybrid or flexible model supporting work-life balance.
* Contribute to nationally significant infrastructure projects.
* Access professional development opportunities and ongoing career support.