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Workshop supervisor

Mackay
Queensland Police Service
Posted: 12 February
Offer description

Overview

Want to be part of something big, bold and cutting edge? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes. The Frontline & Digital Division offers a supportive and people-focused work environment that supports work-life balance and flexible work options at home or at one of our many locations across Queensland. We also offer rewarding career development, access to ongoing learning and training opportunities and generous superannuation contributions in addition to advertised salary range. So bring your big ideas, creativity and desire to have a true impact – join the Frontline & Digital Division at Queensland Police Service and unleash your imagination!

Key Accountabilities

The core capability requirements for this role are:

* Manage staff, workflows, and technical communications support personnel and teams to ensure optimum resources for the competing requirements of repair, maintenance, and infrastructure development in the support of mission critical radio communications systems.
* Develop and maintain procedures for the support of communications systems and services in accordance with relevant industry standards, Government and Department standards, policies, and procedures.
* Coordinate internal technical staff and external contractors in the support of specialist communications systems and services, ensuring that service standards and configuration control are maintained.
* Provide specialist technical leadership, guidance, training and mentoring of technical staff in development and maintenance of technical skills required in systems support service activities.
* Coordinate with operations staff and management, negotiate, and make decisions on appropriate technical service response priorities.
* Negotiate with management and senior technical staff in relation to effective staff deployment for multiple maintenance and project activities.

Role Requirements

* Applicable Australian Communications Media Agency licences or a commitment to obtain the appropriate licences;
* Completion of post-trades training in electronics to enable the jobholder to research and apply new techniques to moderately complex technical problems; and
* Current C class drivers' licence.

Qualification

* Associate Diploma in Electronics/Communications Engineering or equivalent qualification with a minimum of five (5) years industry equivalent experience

Highly Desirable

* Experience with analogue/digital radio network
* Experience with radio test sets
* Open Cabling Registration with Structured/Coaxial Cable and Optical Fibre endorsements.

Other

This position is required to undertaking on-call duties, overtime and work outside normal business hours. Travel intra and inter-state as needed.

SFIA Skills

The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role:

Level: 5

Skill Code(s)

ITMG: Technology service management

Further information can be found on the SFIA site by searching for the 'skill' code (e.g. ITMG) and then referring to the skills listed under the applicable 'level' e.g. level 5

Applications to remain current for 12 months.

Job Ad Reference: QLD/677297/26

Closing Date: Friday, 13th February 2026

Occupational group IT & Telecommunications

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