Listen actively to customer concerns and address inquiries in a timely manner.
- Troubleshoot and resolve customer issues with empathy and efficiency.
- Educate customers on product features, promotions, and policies.
- Continuously seek opportunities to improve processes and enhance the customer experience.
**Job Type**: Casual
Pay: $28.19 - $33.66 per hour
**Advantages**:
- Employee discount
Schedule:
- Afternoon shift
- Day shift
- Morning shift
- Weekend availability
**Experience**:
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
📌 Customer Service Assistant
🏢 The Cheesecake Shop
📍 Mandurah