Job Summary
Administration Role
Join our dedicated team as an Administration Officer and make a meaningful difference in the lives of veterans and seniors.
About Us:
We are a leading provider of care and services to veterans and seniors, committed to creating proud communities living their best lives.
Our vision is built on a legacy of supporting veterans and their families for over 100 years.
About the Role:
* Respond to phone and email enquiries in a timely manner.
* Greet visitors and residents with professionalism and ensure accurate record-keeping.
* Manage rostering and staff allocations effectively.
* Maintain compliance requirements and ensure accurate data management.
Key Responsibilities:
* Provide excellent customer service skills, responding to high-volume calls and emails, as well as in-person enquiries.
* Manage time effectively, prioritizing tasks and meeting deadlines.
* Work collaboratively as part of a supportive team, demonstrating resilience and problem-solving skills.
* Utilize Microsoft Office and CRM systems efficiently.
Benefits:
* Not-for-profit tax benefits allowing you to reduce your taxable income through salary packaging.
* Staff discounts across select retail stores.
* Leave Loading – 17.5% pay top-up on paid leave.
* Career opportunities across Residential Care homes and Community Services.
What We Offer:
* A dynamic work environment that values diversity, inclusivity, and respect.
* The opportunity to make a positive impact on people’s lives.
* Ongoing training and development opportunities.
Requirements:
* Experience as an Administration Officer in Aged Care or a similar health-related organization.
* Highly organized with excellent time management skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
Preferred Qualifications:
* Above average computer literacy, particularly in Microsoft Office and CRM systems.
* Attention to detail and excellent written and verbal skills.
Clearances:
A valid Police Check or a valid National Disability Insurance Scheme (NDIS) check may be required prior to commencing employment.