Job Status : Ongoing, Flexible Time 20 hours per week
Salary : Base wage of $ per hour, scaled penaltyplus 11% superannuation contributions.
Position No: SOH2346
Role Closes: Wednesday 21st February 2024
Technical Enquiries: Jobs NSW Helpdesk on 1800 562 679
An organisation where diversity of thought & experience is valued, supported & respected.
THE HOUSE
The Sydney Opera House is the number one tourist destination and the busiest Performing Arts centre in the Country. We are able to achieve this because of our incredibly hardworking and passionate people. Be part of shaping our future where you will be provided with opportunities to grow and develop while making a positive contribution to our community.
YOUR NEW ROLE
This position is responsible for the management of the Front of House Attendants in the day-to-day operation of theatres at the Sydney Opera House; to ensure the highest standard of customer service is provided to all SOH customers; to develop and maintain positive professional relationships with stage management, presenters, artists and all relevant SOH staff; and to contribute to the professional development of FOH Attendants through coaching and performance management. This position has the responsibility to ensure venues are well presented, safe and meet the high expectations of visitors to Sydney Opera House, as well as acting as an ambassador for the Sydney Opera House at all times.
ARE YOU THE ONE?
We are looking for someone with:
·Experience in leading a team in a performing arts setting (previous Theatre Management experience will be looked upon favourably). Strong leadership skills and attention to detail is essential.
·Proven experience and commitment to the delivery of exceptional customer service in a front-line service environment, including strong conflict resolution skills
·Strong communication (written and oral) and interpersonal skills
·Strong skills for day to day and formal performance management
·Self-motivated with a highly energetic approach to work, and ability to work unsupervised
·Physical fitness including the willingness to stand for long periods of time as well as ability to move bollards or signage as required by the hirers. In addition, ability to work outdoors on Forecourt events and outside of normal business hours including weekends, late nights and public holidays (including New Year’s Eve).
·Must hold a valid Employee Working with Children Check.
THE PERKS
The Sydney Opera House gives you access to a fantastic range of benefits including:
·Flexible working arrangements.
·5 weeks annual leave.
·Access to a range of professional development programs and staff engagement initiatives.
·Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka ‘SEALs’) and more.
·Fitness Passport & complimentary wellbeing programs including Pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
·Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA).
·Complimentary tickets to shows.
·And many more!
OUR FOCUS ON DIVERSITY, INCLUSION & BELONGING
We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders, as well as people from one or more of these underrepresented groups/communities, including but not limited to d/Deaf and Disabled people/people with disability, people from culturally and linguistically diverse backgrounds, and people who identify as LGBTIQ+.
NEED TO WORK FLEXIBLY?
We know flexibility means different things to different people, let us know how we can best support you to be your best.
In addition, applicants will be prompted to answer the two following targeted questions in the online application platform.
1.Outline how your experience makes you suitable for the role of Theatre Manager at Sydney Opera House
Applications will not be accepted from recruitment agencies