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It starts with YES
At Optus, we don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
It starts with YES
At Optus, we don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
We are seeking a highly skilled Tier 2 Technical Cloud Specialist to join our Cloud and Data centre team. You will deliver exceptional solutions to our Enterprise and government customers. In this role, you will manage and support a range of technologies. You will play a crucial role in maintaining our Technical Services Catalogue and ensuring the successful delivery of managed services.
Your day in the life of a Tier 2 Technical Specialist Optus
* Manage and support technologies such as VMware, vSphere, vCenter, Microsoft Hyper-V, and Linux Server Administration.
* Provide support for Cisco UCS servers, Windows Server Administration, Active Directory, and various other technologies.
* Work with the Cloud and DC team for support of Delivery ATAC platforms (MTCO) and customers. You will also support GTAC infrastructure and Government customers.
* Facilitate the delivery of managed services and support solutions for cloud and datacentre platforms.
* Mentor and assist Tier 1 specialists and analysts within the team.
* Collaborate with customer delivery managers, project managers, and other partners to ensure we exceed service delivery.
It's about you
* You must be an Australian Citizen and able to acquire NV1 security clearance.
* Extensive experience with VMware, Microsoft Hyper-V, Linux Server Administration, and other relevant technologies.
* Strong understanding of ITIL and experience working in an ITIL environment.
* Experience in Azure cloud is desirable.
* Excellent communication, trouble shooting, reporting and analytical skills.
* Ability to be on call when required.
Perks we love at Optus
* Inclusive paid parental leave, up to 14 weeks for the primary care giver
* All Optus people have access to resources, webinars and support via the 'Parents at Work portal'
* Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.
* Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
* Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon
Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Telecommunications
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