Strategic Account Manager
This role requires a unique blend of technical expertise, business acumen, and interpersonal skills to build and maintain trusted relationships with key stakeholders.
As a Strategic Account Manager, you will serve as the primary point of contact for one of the world's leading resource companies, driving account planning, service excellence, and innovation to deliver value for both parties.
The ideal candidate will possess exceptional communication and negotiation skills, with a strong understanding of surface and/or underground mining operations.
Key responsibilities include:
* Strategic Relationship Management: Build and maintain trusted relationships with stakeholders across multiple operations.
* Account Strategy & Execution: Develop and execute a comprehensive strategic account plan ensuring measurable value delivery.
* Innovation & Value Delivery: Identify and promote innovations that align with customer goals in safety, productivity, decarbonization, and digital transformation.
* Commercial Management: Manage contract performance, lead commercial negotiations, and ensure alignment with agreed terms, pricing structures, and KPIs.
* Forecasting & Operational Planning: Collaborate with internal stakeholders to anticipate customer demand and align internal planning with project and production schedules.
Qualifications and experience required:
* 5+ years' experience in strategic account management, technical sales, or mining services.
* Strong understanding of surface and/or underground mining operations.
* Demonstrated ability to manage high-value, complex customer relationships.
* Experience working in or supporting remote mining operations is advantageous.
* Strong commercial and negotiation skills.
* Exceptional communication and interpersonal skills.
* Technical acumen and familiarity with mining equipment and automation technologies.
We offer:
* A competitive compensation package.
* Opportunities for career growth and development.
* A collaborative and dynamic work environment.
* A range of employee benefits and perks.
Epiroc is a global leader in the mining and construction industries, committed to delivering innovative solutions that drive productivity and efficiency. If you are a motivated and results-driven professional looking for a challenging and rewarding opportunity, we encourage you to apply.