Client Services Coordinator Role
We are seeking a highly skilled professional to join our team in this Client Services Coordinator role. This opportunity will allow you to thrive while providing exceptional support to our customers and clients in a dynamic work environment.
Key responsibilities of the Client Services Coordinator position include:
* Handling a mixture of inbound/outbound calls, confidentially logging client details into our systems.
* Creating rehabilitation case files and coordinating rehabilitation referrals from internal and external customers.
* Providing professionalism dealing with a variety of participants from various and vulnerable backgrounds.
* Using a range of systems to locate client information and communicate bookings with consultants.
As a Client Services Coordinator, you will be working in a collaborative team environment where flexibility is key. You will enjoy the amenities of our modern office space and the convenience of being close to numerous shops and restaurants.
We are looking for someone who has:
* Experience in coordination and administrative duties.
* A high level of attention to detail and resourcefulness.
* A passion for delivering outstanding customer service.
* Strong multitasking abilities.
* Dealing with customers with vulnerable backgrounds, empathy and supportive qualities.
Our organization values diversity and inclusivity, welcoming people from diverse backgrounds, living with disability, and all gender identities. We believe each person's uniqueness makes us better at the work we do.