About The Role
An exciting opportunity has become available for a professional and highly organised Sales Support Officer to join a leading business in their Warranty division. In this role, you will act as a key administrative support to the sales team, managing warranty-related enquiries, processing documentation, and ensuring network has the information and resources they need to succeed. This position is ideal for someone who thrives in a structured environment, brings strong attention to detail, and is passionate about delivering exceptional internal and external service. If you're looking to step into a role where your coordination skills and service mindset will be truly valued, this could be the perfect fit.
Key Responsibilities
* Building strong relationships with internal and external stakeholders.
* Assisting with sales support and administration to ensure the Sales team has the necessary resources and information.
* Managing enquiries via phone and email with professionalism and urgency.
* Identifying opportunities for improvements in sales, administration, and operational processes.
* Providing ad hoc assistance to the Finance & Operations team to ensure smooth operations.
* Complying with the Privacy Act and other relevant government policies.
* Contributing to general office duties to maintain a productive work environment.
Skills & Experience:
* A strong customer service ethic and excellent phone manner.
* Previous experience in an administrative or office support role.
* Proficiency in Microsoft Office, especially Word and Excel.
* Ability to handle data processing, numerical tasks, and reporting requirements.
* Previous experience in customer service, stakeholder management, or a similar role is desirable.
* Exceptional attention to detail and time management skills.
* The ability to work autonomously as well as within a larger team.
* Flexibility and a proactive approach to work in a constantly changing environment.
Benefits:
* Work-Life Balance & Wellbeing: Access health & wellness programs and engage in volunteering opportunities.
* Team Culture & Perks: Be part of a supportive and vibrant team with regular social events, employee discounts.
* Hybrid Working Model: Enjoy flexibility with the option to work in the office a minimum of 2 days per week at our Southbank location.
About the Company:
Our client, based in Southbank, is an established leader in the Warranty sector. They offer a supportive and collaborative work environment where your contributions are valued, and professional growth is encouraged. With a strong focus on teamwork and efficiency, this is an excellent opportunity to make a real impact in an essential industry.
How To Apply
To apply, please follow the link below or for a confidential discussion, please contact Ben Foley at Please note, we are not accepting email applications for this position. #J-18808-Ljbffr