Overview
Services and Programs Officer – Armidale Community Corrections. Full-time ongoing position (35 hours per week) located in Armidale, NSW. Salary: $99,938 – $110,270 per annum, plus super and leave loading (Clerk Grade 5/6).
Aboriginal candidates are strongly encouraged to apply. All successful candidates must be willing to work at the Armidale Office.
What You’ll Do
- Deliver intervention programs and services to reduce reoffending, change behaviour, and support wellbeing of people under Court-ordered community supervision.
- Work as part of a multidisciplinary team within Community Corrections and build internal and external stakeholder relationships.
- Provide group-based accredited and approved programs to offenders within a community location.
- Support case plan goals with connection to relevant services and supports in the community; manage relationships with offenders’ families and non-government organisations.
- Contribute to induction, assessment, fundamental support, and case management processes and reporting.
- Provide group-based programs to offenders on supervised orders in the community.
- Resolve critical or crisis situations by providing information, expertise, support, and referral.
- Maintain succinct documentation and case notes on all offenders receiving services.
- Assist offenders with pre-release planning including referrals to community-based agencies where required.
Mandatory Training
Successful candidates will be required to complete a mandatory four-week, in-person, paid training program at Brush Farm Academy as part of the Certificate IV in Correctional Practice curriculum.
What We’re Looking For
- Ability to work effectively with a diverse range of offenders within challenging community settings.
- Experience overseeing crucial internal and external connections, including with offenders’ families and non-government organisations.
- Contribute to induction, assessment, support, and case management processes and reporting.
- Ability to provide group-based accredited or approved programs to offenders on supervised orders in the community.
- Ability to handle crisis situations with information, expertise, support, and referral.
- Maintain accurate documentation and case notes for offenders receiving services.
- Assist with pre-release planning and referrals to community-based agencies as required.
Qualifications & How to Apply
To apply: visit the DCJ Careers site, search for the job, and click Apply Now. Attach a cover letter (max 2 pages) outlining how you meet the requirements and capabilities, and an up-to-date résumé (max 3 pages).
Applications close on Sunday, 5 October 2025 at 11:00pm AEST.
What We Offer
- A challenging and rewarding career
- Flexible, autonomous work setting
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs
Contact & Additional Information
For more information about the role or what it’s like to work for Corrective Services, contact the hiring manager, Luke Flanagan, at or For recruitment adjustments, contact Lorraine Fernandes at or
We are committed to inclusion and diversity and encourage applicants from Aboriginal and Torres Strait Islander peoples, women, LGBTIQ+ communities, culturally and linguistically diverse backgrounds, carers, and other diversity groups.
Note: A talent pool may be created for future ongoing and temporary roles in Armidale for up to 18 months. Visit the DCJ website for more information.
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📌 Services and Program Officer - Armidale Community Corrections
🏢 Nsw Department Of Communities And Justice
📍 Armidale Regional Council