Key Business Operations Role
The primary objective of this position is to provide support to the operational teams in handling financial and administrative tasks. This includes maintaining accurate data collection and ensuring compliance with policies and reporting requirements.
This involves completing financial assessments for new intake enquiries, managing contractual arrangements with clients or guardians, and regular checks to ensure claims align with service delivery.
Main responsibilities will include generating reports (strict adherence to NDIS Quality and Safeguards Commission guidelines) and billing administration (monitoring of NDIS plans, claims, and billing).
By achieving these objectives, you will significantly contribute to the provision of appropriate support within each participant's budget, ensuring exceptional outcomes for individuals we support.
About You
* Essential qualifications and experience:
* • Relevant qualification or equivalent experience in administration/business management
* • Highly developed ICT literacy and competency in all MS Office products
* • Proven experience in the use of Excel, including formula development, pivot tables, and reporting functions
* • Ability to work through complex billing structures to identify areas to approve or resolve issues and inform process improvements
* • Ability to compare data across multiple platforms
* • Well-developed interpersonal, verbal, and written communication skills - including negotiation, consulting, and mediation skills
* • Demonstrated ability to set priorities, demonstrate effective time management skills, and meet deadlines, be self-motivated, demonstrate initiative, and multi-task in a busy office environment
* • Demonstrated ability to deliver effective services within defined constraints
About Our Organisation
We are a leading Australian non-profit organisation that provides tailored support, accommodation, employment, and training services for individuals with disabilities and young people facing adversity. We champion inclusion, freedom, and independence, advocating for positive change in our community.
How to Apply
We require all applicants to undergo an extensive screening process prior to appointment.