Summary: This role will report directly to the EGM of Operations to ensure quality and professional management of a portfolio of stabilised land lease communities. Responsibilities Manage the performance of a community Portfolio which broadly covers areas of Financial Performance, Resident Management, Facilities & Compliance, Events & Activation. Work with Community Managers, ensuring reporting regime and management performance is best practice, including arrears management. Complete summary reports on individual assets as requested. Maintain the Asset Community Plan register and complete summary reports on individual assets as requested. Reporting actual vs budget and forecasts, analysing variances, and initiating corrective action. Identify initiatives to ensure best practice resident interaction and management. Ensure all activities are conducted in accordance with relevant legislation, company policies, processes and delegated authorities. Work with Community Managers, ensuring reporting regime and management performance is best practice. Ensure a team environment encouraging open communication. Work closely with the development, sales, and marketing teams to ensure operational readiness of new developments, aligning community operations with development objectives. Support the successful transition of newly developed properties into operational assets, ensuring seamless integration with the broader portfolio. Partner with the sales and marketing teams to create compelling value propositions for prospective residents, incorporating operational insights into marketing materials and campaigns. Assist in the development of sales and marketing strategies that promote community engagement and support high occupancy rates across all assets. Qualifications: Background in strata management, property management, land lease communities, or a similar multi-site environment Strong financial and operational capability, with experience managing budgets and performance outcomes Proven people leadership skills with the ability to motivate and develop teams Excellent communication and stakeholder management skills Comfortable managing a diverse portfolio with regional travel required