Job Summary:
We are seeking a talented professional to join our Claims Advisory team. This role will be based in our Kuala Lumpur office and involves managing complex claims within the Financial and Professional (FINPRO) practice.
Key Responsibilities:
* Provide assistance to the Regional FINPRO Claims team, and work on ad-hoc projects relating to claims reporting, efficiencies and trends.
* Ensure claims turnaround times meets service standards.
* Formulate claims strategies with clients and coordinate all parties (insureds, insurers, client's lawyers and the insurer's lawyers), to satisfy policy coverage requirements and to achieve maximum settlement of claims.
* Review insurance policy wordings and suggest improvements where appropriate, liaising with placement brokers.
* Assistance with presentations, workshops, client onboarding processes as and when necessary.
Requirements:
* Bachelor of Laws/ Previous legal experience, OR someone with 2+ years of FINPRO experience (including Professional Indemnity, Directors & Officers Liability, Medical Malpractice/ Professional Indemnity Schemes and the like).
* Experience with technology-driven solutions in claims management is highly desirable.
* Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse stakeholders.
* The ability to build solid relationships at all levels both with internal and external stakeholders.
* The Ability to digest and present information in a friendly format.
* Good written and verbal communication skills (advantageous if in Cantonese, Mandarin and English).
* Customer service experience, with problem solving skills.
* Proficient in MS Office Products (Word, Excel, PowerPoint).
Benefits:
* Hybrid work arrangement, allowing for flexibility and collaboration.
* Diverse and inclusive work environment, embracing diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
About Us:
Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.