Drive your career forward with a challenging role that offers exceptional growth opportunities.
This exciting opportunity will see you lead a dedicated team in providing exceptional service to our valued commercial clients. You will be tasked with creating a high-performance culture, identifying operational efficiencies, and ensuring regulatory compliance is maintained.
As we drive towards the goal of achieving market-leading turn-around times, this role requires proven leadership in business banking, strong customer relationship management skills, and a commitment to exceeding client expectations.
Key Responsibilities
* Lead and coach a remote team of Business Banking Relationship Associates, driving performance and capability development
* Champion customer-centricity, ensuring quality support and exceeding expectations
* Oversee operational efficiency, maintaining compliance and consistently meeting service timeframes
What We're Looking For
To succeed in this role, you will have:
* Proven leadership experience in a similar business banking or general banking environment
* Strong understanding of customer relationship management and operational excellence
* Exceptional communication, interpersonal, and problem-solving skills
We offer a range of benefits, including:
* Hybrid work options designed to suit your life
* Health and wellbeing support, including discounted gym memberships
* Take your learning to the next level through opportunities like our corporate university
Benefits
Join us and become part of a dynamic and high-impact team. Drive your career forward with a challenging role that offers exceptional growth opportunities.