Communications Officer Job Description
This role involves supporting a high-impact digital transformation initiative as part of the Electronic Rostering Program team.
About the Role
You will be responsible for developing and delivering engaging communication materials, coordinating stakeholder engagement events, and supporting positive change experiences for geographically dispersed stakeholders and end users.
* Develop high-quality communication materials for diverse audiences and channels (intranet, video, presentations, newsletters, posters, fact sheets).
* Coordinate and deliver stakeholder engagement events and activities.
* Collaborate with subject matter experts to create change communication messages and collateral.
* Maintain and update the program communication schedule, review and approval processes.
You will also support people through transition and post go-live services, coach team members in stakeholder engagement and change resistance, and provide timely feedback and advice on risks and barriers to successful change.
Key Responsibilities
Some key responsibilities of this role include:
1. Developing and delivering high-quality communication materials for diverse audiences and channels.
2. Coordinating and delivering stakeholder engagement events and activities.
3. Collaborating with subject matter experts to create change communication messages and collateral.
4. Maintaining and updating the program communication schedule, review and approval processes.
5. Tracking, analysing, and reporting on communication effectiveness.
6. Supporting people through transition and post go-live services.
7. Coach team members in stakeholder engagement and change resistance.
Requirements
To be considered for this role, you will need to have:
* A minimum of 2 years' hands-on communications experience on fast-paced projects across geographically dispersed locations.
* High-level design and development skills using intranet sites, Microsoft Office Suite, SharePoint, Adobe Pro, Illustrator, and other IT tools.
* Proven ability to develop and deliver quality communication materials for various stakeholder audiences and channels.
* Experience with stakeholder engagement methodologies and building collaborative relationships.
* Knowledge and experience in managing change resistance and coaching leaders for positive communications.
Benefits
This role offers a range of benefits, including:
* The opportunity to work on a high-impact digital transformation initiative.
* A dynamic and supportive team environment.
* The chance to develop your skills and expertise in communications.
We value diversity and welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, please contact us.