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Customer service dispatch operator (melbourne)

Melbourne
Ventia
Customer Services agent
Posted: 6 October
Offer description

Overview

Join to apply for the Customer Service Dispatch Operator role at Ventia. The Ventia Operations Centre (VOC) are seeking a vibrant, highly engaged and experienced Call Dispatcher to join our team for a permanent, full time opportunity based at our 24/7 offices in Cremorne, VIC. The role is Monday to Friday, 38 hours per week, with flexibility to work between 7am and 7pm.

The Ventia Operations Centre work closely with a diverse range of customers who are active participants of several front-line public services and sectors across Australia & New Zealand.

The Dispatch Operator will provide high-quality customer service by telephone and email. Calls will range in complexity but predominantly involve taking requests for maintenance work and following a process to create and dispatch work order requests.

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📌 Customer Service Dispatch Operator
🏢 Ventia
📍 Melbourne

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