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Specialist people support

Gold Coast
Kinetic
Posted: 22 January
Offer description

Overview

At Kinetic, our people are central to how we operate and how we show up in the communities we serve. Creating workplaces where employees feel supported, listened to, and able to do their best work is fundamental to our success.


Role

People Support Specialist — Location: Molendinar or Coomera.


About The Role

This role focuses on strengthening the everyday employee experience. You'll work closely with leaders and employees to build connection, respond early to issues, and turn feedback into practical action. You'll be visible, approachable, and proactive—helping shape positive experiences that support engagement, retention, and performance across the region. While the role includes core people support activities, the primary emphasis is on engagement, connection, and retention.


What You'll Be Known For

* Employee Engagement & Experience: Partner with leaders to improve employee experience and day-to-day connection; support Depot leaders to deliver local engagement initiatives with a strong frontline presence; drive retention through stay conversations, feedback loops, and follow-up actions; support engagement surveys and translate insights into meaningful actions; help embed organisational values into how work is done.


People Support

* Supporting basic employee relations matters
* Managing transactional HR processes
* Identifying trends and escalating risks appropriately


About You

* Experience in HR, employee experience, or people engagement roles
* A genuine interest in people experience and positioning our value-add to our communities
* A commitment to customer service
* Confident working with frontline leaders and employees
* Organised, pragmatic, and comfortable balancing multiple priorities
* Degree-qualified in HR, business, psychology, or a related discipline (or equivalent experience)


Application Requirement

As part of your application, please include a one-page pitch outlining: How you have driven employee, customer, or stakeholder satisfaction through engagement or connection to community.


Your Pitch Could Include

* A brief example of an initiative or approach you led or supported
* How you created engagement or connection (with employees, customers, or the community)
* What problem or opportunity you were responding to
* The impact on satisfaction, connection, or experience
* What you learned and how you would apply this in a People Support Specialist role

We're looking for practical examples that show how engagement and connection lead to positive experiences. Please keep your pitch to one page maximum.


Important Dates

Applications close Friday 23 January, 2026. We will be reviewing and interviewing prior to the close date.


Why Join Us?

* A people-focused role with real visibility and impact
* Opportunity to influence engagement and retention outcomes
* Supportive leadership with clear boundaries and development pathways
* A values-led organisation committed to doing people support well
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Send an application
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