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At QML Pathology (a Healius business) we all have one thing in common - we are passionate about making a difference to the health of Australians. As a Laboratory Operations Manager, you will be at the heart of our operations, leading the seamless delivery of pathology services across Queensland that impact lives every day. You will lead with purpose, inspire high-performing teams, and drive operational excellence.
About Us
Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional, and remote Australia. We provide 1 in every 3 pathology services in Australia, from servicing some of the country's largest and most complex hospitals to supporting small Indigenous communities. This means you will be working in a business large enough to offer job stability, interstate mobility, and the opportunity to fulfil your career ambitions.
About the Role
Reporting to the General Manager - Pathology Operations, you will be overseeing the laboratory operations across the Queensland network, including the QML core lab in Murrarie. You will be responsible for leading laboratory operations, ensuring compliance with quality standards, and fostering a culture of continuous improvement. You will represent QML Pathology to internal and external stakeholders, and play a key role in strategic planning and execution.
What You'll Be Doing
* Lead and manage core laboratory operations across multiple sites, including people leadership, team development, and performance alignment
* Coordinate and participate in budget and forecast preparations
* Collaborate with leadership to establish and implement frameworks for operational efficiency
* Manage staff rostering, overtime, consumables volume and overhead expenses in line with fluctuating volumes and within agreed budget
* Ensure compliance with regulatory and quality standards
* Drive operational efficiency and innovation
* Foster a high-performance culture and support team development
What Type of Person will be Successful
You will have a background in science with strong commercial acumen, and a proven capability in leading high-performing teams and cultivating effective professional relationships, all contributing to the efficient and seamless operation of the laboratory.
These are the type of attributes & skills you would possess:
* Proven leadership experience in a large organisation, preferably in the pathology sector
* Scientific tertiary qualifications and ideally postgraduate business studies or strong commercial acumen
* Resourcefulness and strong analytical abilities
* Highly developed communication skills and ability to build effective relationships
* Understanding of quality assurance management concepts and their application
* Knowledge of the regulatory framework governing the healthcare sector in Australia
* Understanding of budgets, operational planning and problem-solving skills
Benefits, Perks and Wellbeing
As part of working for Healius, you will have access to a range of benefits & perks including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our Commitment to Diversity And Inclusion
QML Pathologyis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter.Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email
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Healius is committed to responding to every applicant.
Seniority level
* Seniority level
Director
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Full-time
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Management and Manufacturing
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Hospitals and Health Care
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