Claims Service Consultant
We are seeking talented individuals to join our growing talent pool in a claims service consultant role. The ideal candidate will have expertise in managing national portfolios of motor claims, handling inbound and outbound calls, and providing exceptional customer service.
The successful candidate will possess a high level of customer service experience, preferably in a claims environment. Insurance knowledge or background is highly desirable. They will be able to multitask, work in a fast-paced environment, and communicate effectively through written and verbal means.
A strong attention to detail, team player attitude, and focus on supporting and respecting others are essential qualities for this role. We offer flexible working arrangements, on-demand learning resources, and employee share purchase programs as part of our benefits package.
* Key Responsibilities:
* Manage a national portfolio of motor claims.
* Handle inbound and outbound calls.
* Provide exceptional customer service.
* Required Skills and Qualifications:
* High level of customer service experience.
* Insurance knowledge or background.
* Ability to multitask and work in a fast-paced environment.
* Excellent communication skills.
* Strong attention to detail.
* Team player attitude.
* Benefits:
* Flexible working arrangements.
* On-demand learning resources.
* Employee share purchase programs.