Create your best future and join Westpac as a Senior Business Analyst Business Optimisation.What’s the role?You'll join our dynamic team to identify Best Sourcing opportunities, develop business cases, and lead the delivery of Best Sourcing initiatives for Group Customer Operations. This full-time role is based in Sydney. You'll work with senior executives, business process owners, and project professionals to define business problems, benefits, and solutions. Your focus will be on implementing technology, digitisation, automation, and business process simplification solutions.What do I need?Proven project delivery experience within a high-paced, large-scale complex operations environment that services Retail, Business, Commercial, and Institutional banking customers.Specific experience in delivering operations transformation, strategic partnering, and business optimisation programs in partnership with multiple Global BPO Providers.Outcomes-oriented mindset with swift action from insightStrong stakeholder engagement and influence skillsExcellent problem-solving and strategic thinking abilitiesDemonstrated ability to identify and effectively manage delivery risks across a large program of workExposure to Process Mining, automation, and Lean Six Sigma methodologiesWe’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.Create your future todayTo get started, simply click on the APPLY or APPLY NOW button.We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the 'People with Disability and/or needing Accessibility Requirements' page on our website.
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