Principal Licensing Coordinator (permanent position)
Collie, Western Australia (Hybrid)
The Department of Local Government, Industry Regulation and Safety (LGIRS) is more than just an employer. We aim to provide our employees the opportunity to:
* Contribute
* give back to your community, share your knowledge and improve safety.
* Develop
* grow your skills, develop a career path, and expand your horizons.
* Thrive
* find balance between work and home life, make a change and enjoy a better future.
Here at LGIRS we value diversity and appreciate every individual's perspective, bringing together a diverse and inclusive workforce to drive innovation and success. We are committed to creating and maintaining a diverse workforce that reflects the community we serve and inclusive culture where all employees feel valued, respected and connected.
The Role
* Manage the activities of the team to ensure outcomes are achieved in accordance with established policies and procedures to meet required timeframes and priorities.
* Assess, process and audit applications as required in accordance with relevant legislation, policies, procedures, processes and delegations.
* Resolve highly complex matters and enquiries; make recommendations to relevant decision makers; and liaise with stakeholders as required.
* Provide high quality customer service effectively communicating face-to-face, by phone and through correspondence in order to deliver accurate information to customers.
* Initiate and drive continuous improvement activities.
* Develop, implement and evaluate policies, procedures and processes.
Benefits working for LGIRS
* Flexible working hours (with a standard 37.5 hour week)
* Flexible working arrangements (from home, the field and office)
* 20 days of annual leave per year (which can be taken at half pay)
* 17.5% leave loading paid annually on accrued annual leave
* 15 days personal leave per year
* 13 weeks long service leave every seven years (which can be taken at half pay)
* 18 weeks paid parental leave (after 12 months of service)
* 3 public holidays in lieu per year
* 5 days reproductive leave per year
* 10 days disability leave per year
* 5 days bereavement leave
* 5 days cultural leave for Aboriginal and Torres Strait Islander people per year
* Ability to purchase additional annual leave
* Opportunities for professional development, acting, shadowing and mentoring
* Formal training options
* Stable work, job security, fair remuneration and 12% superannuation contributions
Interested? Click on "Apply" now to learn more about the role and how to apply for the position.