Delivering exceptional banking experiences to millions of customers requires a unique blend of skills and expertise. Our Retail Banking Services team has been serving local communities for over 100 years, leveraging market-leading products and cutting-edge technology to make a positive impact on people's lives.
Key Responsibilities
* Engage in in-depth conversations with customers to understand their banking needs, including home loans and business banking.
* Provide expert support to customers, processing applications for credit products and addressing enquiries.
* Conduct Financial Health Checks to assess customers' financial situations and provide tailored recommendations.
* Educate customers on our in-branch technology and digital banking options, empowering them to make informed decisions about their finances.
As a Customer Banking Specialist, you will work collaboratively with a supportive team that values integrity, risk-adversity, and customer-centricity. You will thrive in a fast-paced retail environment while making a meaningful difference in the lives of our customers.