Location: Epworth Hospital, Waurn Ponds
Employment Type: Casual (with a view for part-time)
Hours: Flexible between 8:30am-5:30pm Mon-Fri (must be available Friday).
No weekends or public holidays.
Rate: $35 to $40/per hour (commensurate to experience)
Type: On-site (No remote option)
We are seeking a reliable and enthusiastic Casual Medical Secretary to join our busy and expanding Ophthalmology Clinic. The role is ideal for someone with strong administrative skills who enjoys working in a patient-focused medical environment.
About the Role
You will be the first point of contact for our patients, providing high-quality administrative support and ensuring the smooth day-to-day operation of the practice.
Training will be provided for ophthalmic-specific systems and procedures.
Key Responsibilities
• Welcoming patients and managing front desk reception
• Scheduling appointments and clinician diaries
• Answering phone calls and responding to enquiries
• Handling billing, Medicare/DVA/EFTPOS payments
• Preparing and maintaining patient records and correspondence
• Liaising with clinicians, hospitals, and other medical practices
• General administration and clerical duties
• Audio-typing
About You
To be successful in this role, you will have:
• Previous experience as a medical receptionist/secretary (preferred)
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Ability to multitask in a busy clinic environment
• Professional presentation and a caring, patient-focused attitude
• Confidence using computer systems and practice management software
(Genie experience highly regarded)
What We Offer
• Supportive and friendly team environment
• Flexible casual hours = Work/life balance
• On the job training and skill development in a stable industry
• On-site parking reimbursed
If you are dependable, compassionate, and enjoy working in a medical setting, we would love to hear from you.