𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 / 𝐒𝐜𝐫𝐮𝐦 𝐌𝐚𝐬𝐭𝐞𝐫, 𝐂𝐚𝐧𝐛𝐞𝐫𝐫𝐚

The Government requires the services of an experienced Scrum Master / Delivery Manager to support delivery of the ICT Transition Program. The role will work across Microsoft 365 and related workplace platform streams (e.g., Teams, SharePoint, OneDrive, Exchange, Endpoint Manager, Purview, Security Centre and licensing) to ensure coordinated planning, transparent reporting, and delivery aligned to governance obligations.
The Scrum Master / Delivery Manager will enable consistent ways of working across hybrid agile delivery (Scrum/Kanban) and any dependent waterfall processes, supporting Product Owners, technical leads, architects, cyber security and service management stakeholders to deliver outcomes to time, quality and compliance.
𝐑𝐨𝐥𝐞 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:🔹40 Hours Per Week🔹Location: Canberra (Hybrid, Minimum 3 days per week at the office. If based outside ACT, the successful candidate may be required to attend state office or regional hubs and may be required to travel to the Canberra office one week per month or as required.) 🔹Australian Citizen🔹Must be able to obtain Baseline🔹12 Months
𝐊𝐞𝐲 𝐝𝐮𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:The Scrum Master / Delivery Manager will support the ICT Transition Program by establishing and running day-to-day agile delivery practices, coordinating cross-functional technical resources (including Microsoft 365 engineering), and managing delivery artefacts and reporting to drive predictable outcomes. The role is responsible for ensuring delivery aligns with Australian Government cyber security, compliance and governance requirements, and for supporting service readiness and operational handover activities. 🔹Lead and facilitate agile ceremonies (daily stand-ups, sprint planning, backlog refinement, reviews and retrospectives) and ensure actions are completed. 🔹Establish delivery cadence, working agreements, Definition of Ready/Done, and lightweight governance suitable for a regulated government environment. 🔹Partner with Product Owners, technical leads and architects to shape and maintain prioritised backlogs for Microsoft 365 and related platform work (e.g., Teams, SharePoint, OneDrive, Exchange, Endpoint Manager, Purview, Security Centre, licensing). 🔹Plan and track delivery across sprints/releases, including milestones, dependencies, critical path, risks, issues and impediments; proactively remove blockers. 🔹Coordinate delivery across internal teams and external suppliers, ensuring clear outcomes, responsibilities, and integration points. 🔹Drive delivery reporting and transparency (burn-up/burn-down, throughput, forecasts, RAID logs, status reports) for both technical and non-technical stakeholders. 🔹Support transition activities including service readiness, operational handover, documentation completion (HLD/LLD, runbooks/SOPs, as-built), and change/release planning. 🔹Ensure delivery aligns with cyber security, compliance, and assurance requirements, escalating where delivery risk impacts security posture. 🔹 Coach team members and stakeholders on agile delivery practices and continuous improvement in a hybrid delivery environment. 🔹Other tasking as required by the Program.
𝐈𝐟 𝐲𝐨𝐮'𝐫𝐞 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐢𝐧 𝐚𝐩𝐩𝐥𝐲𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐢𝐬 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧, 𝐬𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨:𝐩𝐫𝐚𝐯𝐚𝐥𝐥𝐢𝐤𝐚.𝐛@𝐞𝐬𝐞𝐫𝐯𝐞𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠.𝐜𝐨𝐦.𝐚𝐮 𝐨𝐫 𝐂𝐚𝐥𝐥 𝟎𝟒𝟖𝟓 𝟖𝟒𝟎 𝟓𝟎𝟐 𝐟𝐨𝐫 𝐚 𝐝𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐝𝐢𝐬𝐜𝐮𝐬𝐬𝐢𝐨𝐧.