The Lake George Hotel are seeking a motivated and enthusiastic Venue / Hotel Manager to join our staff on a full-time basis and lead our front of house team. Immediate start is available
Duties & responsibilities:
- Reporting directly to the Licensee and General Manager
- Overseeing the daily operations of the pub, in house bottle-shop & hotel, ensuring smooth workflow of both front and back of house
- Supervise, train, and direct staff to provide a great customer service experience & the right atmosphere within the venue
- Work with licensee & senior management group to drive revenue, managing costs, ensure the compliance of WH&S regulations, etc.
- Stock control & maintenance of alcoholic & soft beverages in line with operational requirements, management of cellar and beer lines
- Ensure compliance with licencing and gaming laws & regulations, including completion and distribution of our monthly licencing checklist
- Be responsible for the operation of gaming and wagering, including TAB & Keno on premises
- Manage opening and or closing procedures
- Handling of customer feedback and complaints where necessary
Experience & attributes:
- Minimum of 1 year' experience in a Venue / Hotel Manager role
- Current NSW RSA and RCG certificates
- TAB & AML certificates
- Experience POS systems, stock control, rostering & people management
- Background encompassing all areas of hotel operations
- Solid understanding of financials, business expenses, labour costs, liquor gross profits, etc.
- Availability & flexibility to work nights, weekends, public holidays as required
- Excellent personal presentation and communication skills
- Genuine passion for the industry, patrons & the people that work within it
- Australian working rights
Benefits & perks:
- Staff meal and free tea & coffee while on shift
- Free parking
- Career progression & development
- Rapidly growing company where your input is encouraged
About us:
Established in 1838 in the own of Bungendore, just 30 minutes out of Canberra, The Lake George Hotel offers our customers and local community fantastic service, food, and good times. The hotel comprises of a large restaurant, front bar, lounge bar, bottle shop, gaming room and guest accommodation.
Applications:
**Salary**: $73,150 PA + Super We are recognized by the Australian Government as an Accredited Sponsor. Accredited Sponsorship status is granted to Australian employers that possess a significant, regular and ongoing need to sponsor/nominate overseas workers under the Temporary Skill Shortage visa (subclass 482) (TSS) visa. Applications lodged by Accredited Sponsors receive privileged treatment by the Department of Immigration, resulting in faster turn-around times. Only applicants that have the right to work in Australia need apply.
**Summary of role requirements**:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role