Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Learn more about us at
* Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
* Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
* Accessories (Swarovski, Mont Blanc) Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
About the Role
We’re seeking a creative and detail-oriented CRM Visual Designer to join our CRM & Loyalty team in Kuala Lumpur. In this role, you will be responsible for crafting visually engaging, user-centric designs and ensuring seamless execution of CRM campaigns across digital channels. You’ll combine your design sensibility, HTML/CSS skills, and an understanding of mobile responsiveness to deliver impactful customer experiences.
Key Responsibility Areas:
* Design visually compelling CRM assets, including emails, push notifications, in-app messages, landing pages, and microsites.
* Develop mobile-responsive, accessible HTML emailers that render beautifully across devices and email clients.
* Collaborate with the CRM, Content, and Automation teams to translate campaign briefs into high-quality, visually engaging digital assets.
* Optimise designs for performance, readability, and user experience, ensuring they align with brand guidelines and campaign goals.
* Maintain a library of reusable design components, ensuring brand consistency across campaigns.
* Keep up to date with best practices in email design, responsive web design, and the latest tools and trends in digital design.
Key Requirements
* Bachelor’s degree in Design, Digital Media, Web Development, or a related field.
* 3+ years of experience in visual design for CRM, digital marketing, or related roles.
* Proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator) or Figma.
* Strong HTML and CSS skills with proven experience in coding mobile-responsive emailers.
* Solid understanding of UX/UI principles and how they apply to digital CRM campaigns.
* Ability to manage multiple projects simultaneously, with great attention to detail and timelines.
* Excellent communication skills to work effectively with cross-functional teams.
Why work for us?
We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here's why you'll love working with us:
Level Up Your Career: Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
Fun & Vibrant Workplace: Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community. Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team! Express Yourself: Enjoy the freedom of a fashionable dress code.
At our HQ Office you can enjoy: Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank. Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze. Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
Rewarding Benefits: Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life's stages.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Design and Art/Creative
* Industries
Retail
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