Customer Experience Manager
We are seeking an experienced leader to drive exceptional customer experiences in our restaurant. As a Customer Experience Manager, you will be responsible for leading the team to deliver outstanding service and high-quality products.
Responsibilities:
- Lead by example and promote a positive work culture that prioritizes customer satisfaction
- Train and develop team members to provide excellent customer service
- Implement processes to ensure consistent quality and presentation of food and beverages
- Monitor and address customer feedback and concerns
- Collaborate with the leadership team to achieve sales growth and operational excellence
Requirements:
- Proven experience in a customer-facing role, preferably in the Quick Service Restaurant industry
- Strong leadership and interpersonal skills to motivate and develop a high-performing team
- Excellent communication and problem-solving abilities
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Employee discounts and recognition programs
- Flexible scheduling to balance work and personal life
How to Apply:
Please submit your application, including your resume and cover letter, to our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.