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Customer experience specialist

Mackay
beBeeDiversity
Posted: 13 September
Offer description

Job Overview

* We empower our customers to make a positive difference in their lives.
* We provide opportunities for growth and development.
* We deliver exceptional customer experiences every day.

Our people are customer-obsessed. They prioritize the needs and satisfaction of our customers above all else.


Key Responsibilities

Support Our Customers

* Be the first point of contact for our customers, putting them at the centre of everything we do.
* Identify suitable products and services for customers, such as account opening, unsecured lending and banking transactions.

Demonstrate Smarter Banking Options

* Help customers use self-service and digital banking options, making it simple, easy and secure.

Customer Qualifications

* A passion for delivering quality customer experiences.
* A team player with attention to detail, ensuring efficient and accurate transactions.
* Customer-centric thinking and an appreciation for inclusion and diversity.
* No banking experience required; full training provided.


Benefits

Workplace Culture

A diverse and inclusive workplace that works better for everyone.

Everyone feels valued and appreciated for being their authentic selves.


Join Us

If you think this role is the right fit for you, we would love to hear from you.

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