About the Role
We're looking for a Customer Relationship Specialist to join our Rockhampton team at BOQ Group.
This role is perfect for someone who is passionate about customer service and wants to work with a driven, supportive and fun team.
As a Customer Relationship Specialist, you will be responsible for providing outstanding customer service by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required.
About You
We're looking for an experienced Customer Relationship Specialist who has:
1. Excellent customer service experience, preferably from the banking industry
2. Exposure to consumer lending would be advantageous
3. The drive to build long lasting relationships and positive customer experiences
4. Contributor to a collaborative team environment
5. A willingness to go above and beyond for your customers and colleagues
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