ACESGroup; Where People, Safety, and Technology Connect.
At ACESGroup, we have always been a leader in combining operational expertise with cutting-edge technology. Our point of difference is clear: we do not just use technology: we build it.
Across every division, from frontline operations to corporate services, our bespoke software tools are transforming how we work, improving safety, efficiency, and decision-making in real time.
Our technology is not solely for internal use; it is proven, commercial-grade innovation trusted by clients and organisations across Australia and internationally.
ACESGroup is not a guard supply company with technology in the background, we are a technology innovation company with a high-tech guarding division.
We are shaping the future of the security industry by integrating people, systems, and smart technology to deliver safer, more connected environments.
At ACESGroup, innovation is part of how we speak, teach, and operate, and we are seeking team members who wish to develop and grow with us.
About the Role
Are you passionate about delivering exceptional vocational education and training?
ACESGroup is seeking an experienced RTO Manager to lead our Registered Training Organisation and drive our mission to deliver the highest standard of training and education to our students and workforce.
As a leading provider of nationally recognised qualifications and workforce development programs in the security and safety industry, ACESGroup plays a vital role in upskilling and supporting professionals who safeguard people, property, and critical infrastructure.
This is a strategic leadership role overseeing all aspects of RTO operations, compliance, and business growth. You will play a pivotal role in maintaining our reputation for excellence, ensuring compliance with the Standards for Registered Training Organisations (RTOs) 2025, and developing innovative, industry-relevant training programs that meet the needs of the security sector and our clients across Australia.
Key Responsibilities
Strategic Leadership
* Develop and implement strategies aligned with the organisation's broader business goals
* Lead the commercial growth of the RTO, identifying new opportunities for expansion
* Build and maintain strong relationships with key stakeholders, including government departments and industry partners
Compliance & Quality Management
* Ensure compliance with ASQA Standards for RTOs 2025 and relevant government regulators (SafeWork NSW, Security Licensing & Enforcement Directorate (SLED), NSW Food Authority, Aviation Regulator, Department of Home Affairs - Critical Infrastructure Security Centre (CISC), Liquor and Gaming NSW)
* Develop, review, and improve RTO policies, procedures, and quality frameworks
* Conduct internal audits and manage external audits with regulatory bodies
* Administer and manage Government-funded programs (Smart and Skilled), including TNI creation, PAS monitoring, and financial cap management
Marketing & Business Development
* Develop and execute marketing strategies to promote training programs
* Build partnerships with Job Service Agencies, employment networks, and corporate clients
* Prepare client quotations for onsite training and identify opportunities to increase student enrolments
Team Leadership
* Lead and manage a team of trainers and administrative staff
* Conduct performance reviews, provide coaching, and promote professional development
* Foster a positive, inclusive, and high-performing team culture
What You'll Bring
Essential Qualifications & Experience
* Certificate IV in Training and Assessment (TAE40116 or equivalent)
* Relevant tertiary qualification in Business, Management, or a related field
* Minimum 5 years' experience in RTO management
* Strong understanding of ASQA Standards for RTOs 2025
* Working knowledge of Smart and Skilled operational guidelines
* Ability to meet suitability requirements to work in the security industry (including relevant background checks)
Key Skills & Attributes
* Strategic thinking and strong business acumen
* Exceptional leadership and people management skills
* Proven compliance and quality management expertise
* Excellent communication and stakeholder management skills
* Strong problem-solving and conflict resolution abilities
* Technical proficiency across SMS, LMS, Microsoft Office, and ability to adapt to new systems
What ACESGroup Offers
* Join a company that embraces smart technology, digital platforms, and data-driven systems to empower our people
* Ongoing career development and clear pathways for progression
* Convenient work locations with access to major transport links
* Opportunity to work on innovative security technology projects such as vision analytics for safety
* Diverse opportunities across events, venues, and critical infrastructure nationally
* Attractive employment conditions and supportive workplace culture
* Experience in leveraging AI for efficient risk management and reporting
How to Apply
If you are ready to join a progressive and forward-thinking team within a company that truly values your contribution, please click APPLY NOW You can also get in touch for a confidential chat with our Recruitment Team on for a confidential discussion.
All candidates who reach the interview stage must pass a LLND (Language, Literacy, Numeracy and Digital) test before the interview can commence.
About Us
For more than 40 years, ACESGroup has been at the forefront of security innovation, combining operational excellence with in-house developed technology to set new standards in safety, service, and performance.
We are a leading national provider of integrated security services, protecting a diverse portfolio of public and private facilities. Our personnel keep communities safe across commercial buildings, public precincts, aviation facilities, education institutes, parklands, technology precincts, and major sporting and entertainment venues.
Our technology-first approach ensures every team member is supported by intelligent systems that simplify reporting, enhance communication, and strengthen safety outcomes.
At ACESGroup, we do not just offer jobs: we build long-term careers within a company that is redefining what security looks like in a digital world.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity.
We are an equal opportunity employer, committed to workforce inclusion and diversity. Successful applicants will be subject to relevant background, police, medical, and reference checks.
ACESGroup does not accept referrals from recruitment agencies.
ABN: | ACN: | M/L: | ASIAL Member: | RTO: 90024 | VIC: PSBL S
Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.