Customer Service Representative
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role will involve handling and escalating customer enquiries and repair requests, ensuring that all issues are resolved in a timely and professional manner.
This is a dynamic and fast-paced role that requires excellent communication and follow-up skills, as well as the ability to plan and schedule maintenance activities effectively. If you have a strong background in customer service and a proven track record of delivering exceptional results, we want to hear from you!
The ideal candidate will possess:
* Strong computer literacy and data entry experience
* Outstanding customer service experience, particularly over the phone
* An outgoing and friendly personality, with a focus on delivering exceptional customer experiences
* Scheduling experience and knowledge of local suburbs
* Relevant industry experience and understanding
As a Customer Service Representative, you will be responsible for coordinating our after-sales support and maintenance activities, working closely with internal stakeholders to ensure seamless delivery of services. You will also be expected to demonstrate a strong work ethic, dedication, and a willingness to take ownership of your work.
If you are a self-starter who thrives in a fast-paced environment, apply now!