A leading enterprise technology firm in Canberra is seeking an ITSM Incident, Problem, and Service Request Fulfilment Manager to oversee and improve incident, problem, and service request management processes. This role demands at least 2 years of ITSM experience in a federal government context, strong ITIL knowledge, and excellent team mentoring skills. The candidate will play a crucial role in ensuring high-quality service delivery and stakeholder collaboration. This position supports a flexible work model and fosters an inclusive environment.#J-18808-Ljbffr