Front Office Support Specialist
As a Front Office Support Specialist, you will be the primary point of contact for our clients, ensuring every visit is welcoming and efficient. You will manage the flow of pets and people through the clinic, schedule appointments, process payments, and maintain accurate records.
* Manage client interactions and ensure seamless communication throughout the visit.
* Provide administrative support to the team, including scheduling appointments, processing payments, and maintaining records.
* Assist with marketing efforts and promote our services to clients.
* Participate in ongoing training and professional development to stay up-to-date on industry best practices.
Key Responsibilities:
* Greet clients: Welcome clients and their pets, ensuring a comfortable and safe environment.
* Schedule appointments: Manage appointment bookings, rescheduling, and cancellations.
* Process payments: Handle payment transactions and maintain accurate financial records.
* Maintain records: Ensure accurate and up-to-date client information and pet health records.
Benefits:
You will enjoy a dynamic and supportive work environment, opportunities for growth and development, and competitive compensation and benefits.
This role offers the ideal opportunity for a motivated and organized individual to join our dedicated team and contribute to delivering exceptional client experiences.