The Events Manager is responsible for leading the Event Day operations of the venue. They are responsible for the planning, delivery and review of all events at People First Stadium.
Key Tasks
* Develop, prepare, implement and monitor all activities associated with the planning and delivery of People First Stadium events, in conjunction with Stadiums Queensland subject matter experts, including:
o Contractual obligations
o Budgets
o Event and match day operational plans
o Event ticketing, treasury and car parking
o Event security and policing
o Traffic Management and public transport plans
o Event Services Contracts
o Risk and emergency management plans
o Complaints management
o Pre and Post event reviews
* Recruit and manage event staff, including casual event day staff, ensuring that they are adequately trained, rostered and managed to deliver outstanding customer experience that meets or exceeds hirer, patron and stakeholder expectations.
* Forge positive and effective working relationships with key stakeholders, including venue hirers, contractors and tenants, and communicate effectively with them to ensure minimum standards of service are met and positive event arrangements are maintained.
* Act as the Deputy Chief Warden and assist in the development, review and implementation of the stadium's emergency management plan and procedures.
* Oversee and be accountable for all non-event day functions and venue bookings, including corporate events, meetings, football bookings and community use, ensuring seamless planning, efficient utilisation of venue spaces, and delivery aligned to commercial, operational and customer experience objectives.
About You
* Experience in event management, event operations and event administration at a senior level in a multi-purpose venue, including a minimum of 3 years in a management capacity
* Tertiary qualification in a relevant discipline (e.g. Business, Commerce, Event management) and/or equivalent relevant experience
* High work ethic, commitment to professional presentation and flexibility in the workplace and ethical practice
* Leadership skills in a customer service orientated environment
* Highly developed written and oral communication and interpersonal skills with the ability to liaise, negotiate and consult with a range of stakeholders and handle difficult situations
* Analytical and complex problem-solving skills
* Fundamental understanding of work health and safety legislation and the application of safety standards in an event environment
* High level planning, scheduling, organisational, staff rostering and management skills with proven experience delivering major events
* Experience in developing and maintaining event reports, documentation and records
* Demonstrated experience in the development, implementation and review of business systems and procedures
* Experience in managing control rooms and leading event day emergency command and control structure.
* Ability to develop, interpret and convey financial information, including event costing, budgeting and variance analysis
If this position or working at SQ has intrigued you and you're driven to join us on our journey, apply now via the Stadiums Queensland Careers page
At SQ, we strongly encourage applicants from all backgrounds and life experience to apply. We promote a safe, inclusive and respectful workplace, enabling all staff to feel valued and thrive in a rewarding team and culture. So you can shine through this recruitment process, please let us know if you required any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies.
Applications Close: Sunday, 26 April 2026
About the venue
People First Stadium is the Gold Coast's newest sporting and entertainment stadium with a capacity of 27,500 spectators, which is capable of being extended to accommodate approximately 40,000 patrons in the future. It features an AFL oval and is capable of hosting cricket matches, concerts, festivals, athletics events and football (soccer) matches. People First Stadium is the proud home ground of the Gold Coast SUNS AFL and AFLW teams.
The stadium is located adjacent to the Carrara Sporting Complex on the site of the old Carrara Stadium and has been designed to be an iconic landmark of the Gold Coast.
Top five reasons for wanting to join the SQ Team...
* Innovative & Fun – with a calendar of world-class events and sporting fixtures, why wouldn't you want to be a part of something big, and also provide local communities with an awesome customer-centric experience.
* Achievement & Challenge – if you thrive on challenge and recognition, SQ may be perfect for you. This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.
* Learning and Development – SQ wants to develop future leaders and specialists in their fields. SQ offers exciting career opportunities at some of the best facilities in the world.
* Teamwork – we are supportive, enthusiastic, and passionate – One team, One dream, One SQ enabling us to deliver world-class experiences and celebrate the successes
* World Class Venues – If you have ever attended one of our venues, you'll already know, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance.
With some of the most entertaining products and services on offer, it is no wonder people want to join the Stadiums Queensland team!