Audika, part of Demant, is a leading hearing healthcare group. In Australia, Audika operates over 350 clinics providing hearing services.
Responsibilities
* Work part‐time 2–3 days per week (Mon‐Fri, 8:30‐4:30).
* Provide patient‐centered care, ensuring a high‐quality hearing health experience.
* Collaborate with Clinicians and Hearing Technicians to deliver hearing health care outcomes.
* Learn product, service, and funding programs and use this knowledge to advise clients and apply tailored sales strategies.
* Support clinic performance and enhance customer experience.
Qualifications
* Previous sales and customer service experience in retail, hearing care services, pharmacy or allied health.
* Experience working with older demographics preferred.
* Strong interpersonal communication, empathy and client support skills.
* Higher School Certificate (HSC) or TAFE qualification.
Benefits
* Permanent part‐time role in a global organization.
* Performance incentives.
* Supportive hearing‐care team.
* Professional development with a clear career path and training.
* MyRewards discounts to 300+ retailers.
* Online Wellbeing Centre.
* Employee Assistance Program.
* Birthday and Christmas gifts.
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