Join a global leader in the construction & mining industryCompetitive salary + commission structure + company carAccess to OEM training, benefits, and opportunities to build on existing skillsThe OpportunityWe are on the lookout for a customer-focused individual to join our Mackay Parts team as a Customer Support Representative for our Donaldson product group. Based out of our Mackay branch, this role will have you delivering a high level of support to customers in the region by acting as the key point of contact for their parts requirements.In this role you will be responsible for:Managing relationships in an existing network of customers within the territoryGrowth and new business development of the Donaldson Filter reseller networkUndertake negotiations with Resellers/Customers regarding the renewal of their filtration reseller or supply agreementsAccurate reporting of current and prospective activity, growth potential, market and competitor analysisCoordinating with relevant departments to ensure that all customer queries and requirements are attended to promptly while maintaining exceptional customer serviceAs the ideal candidate, you will have:Demonstrated sales/customer service experience and successExperience in Earthmoving, Mining, automotive or similar industries is preferredGenuine desire to deliver Hitachi’s promise of Total Customer Satisfaction as you develop and maintain positive relationships with customersPrevious experience with the use of CRMA motivated and competitive drive to meet and exceed sales targetsA current driver’s license and the ability to travel frequentlyHitachi Benefits – What’s in it for you?Rewarding Salary Package: Competitive Base Salary + Super + Commission Structure + Fully Maintained Company VehicleCareer: Permanent Full Time Position in a leading OEM with long term job securityEmployee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards ProgramCareer Progression: OEM training and opportunities for upskilling with access to the latest technologiesCulture: Supportive mentors who value your input in finding new and improved ways to achieving successHealth: Discounted Medibank health insurance policy + EAP to support our employees and their familiesEmployee Referral Program: refer a friend and receive $$
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