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Claims operator

Melbourne
Amplifon
Posted: 20 January
Offer description

Changing Lives, Transforming Careers

At Amplifon, we're more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon:

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you'll find all the support, tools, and opportunities you need to grow, whether it's through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

About the role:

* Candidate should have a keen eye for detail and be able to process a high volume of HSP (Hearing Services Program) claims in a fast pace environment
* Ability to follow HSP regulatory guidelines and be adaptive to changes where necessary
* Managing maintenance claims renewals
* Ability to provide ongoing support to Audiologists and Clinics by assisting with any HSP claim inquiries in a timely manner via email and the Service Now Ticketing system
* Attention to detail is a must

About you:

* Previous experience in claims management
* Intermediate-level Microsoft office skills
* Excellent verbal and written communication skills
* Excellent numeric skills
* Attention to detail with a good eye for analytics
* Can work under pressure and meet deadlines
* Proactive with excellent follow-up skills
* Allied health or retail background is a bonus but not essential

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you're ready to put in the hard work, we'll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.

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