Join a family-owned business with over 50 years of trusted service in professional security solutions
Independent Locksmiths & Security specialises in locks, restricted master keying, safes, access control, CCTV, and alarm monitoring. Based in North Parramatta, we employ 60 staff, including 20 on-road technicians, delivering high-quality security solutions to major commercial clients.
We're seeking a Full-Time Service Administrator to join our busy Service Department. This is an entry-level opportunity for someone looking to kickstart a career in administration while gaining hands-on experience in a supportive team environment.
What You'll Do
* Answer customer calls
* Assist with service email enquiries in simPRO
* Coordinate company fleet servicing and restocking
* Maintain compliance documents and customer portal requirements
* Support the Service Manager with ad-hoc tasks as required
* Assist the IMS department with updating forms and policies
What We're Looking For
* Confident using Microsoft Office Suite and Google Workspace/Gmail
* Excellent written and verbal communication skills
* Ability to multitask and work independently or as part of a team
* Friendly, proactive, and organised attitude
* Experience with simPRO is a plus but not essential – we provide training
What's in It for You
* Free onsite parking and easy public transport access
* Supportive, welcoming team environment
* Stability and long-term career growth
* Hands-on experience with major commercial clients and projects
If you're looking to start a career in administration and want to be part of a team that values professionalism, growth, and collaboration, we'd love to hear from you
Job Type: Full-time
Pay: $49,900.00 – $60,000.00 per year
Work Location: In person