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Medical receptionist

Serco
Receptionist
Posted: 8 April
Offer description

Serco is a Place Where You Can Grow

Join a team of over 12,000 professionals across Asia Pacific and experience a workplace that offers opportunity, purpose, and reward. At Serco, you'll contribute to meaningful, government-backed projects while enjoying flexibility, support, and career development opportunities.

We offer room to grow and benefits to support you at every stage of your life and career, including:

* Provision of uniforms
* Competitive hourly rates + 25% Casual Loading
* Reliable hours for better work‐life balance

Make an Impact at Serco

As a Health Clerk, you'll play a vital role in supporting the delivery of quality healthcare services to Australian Defence Force (ADF) personnel by ensuring the smooth and efficient operation of health centre administration.

You Are Someone Who

* Takes pride in providing timely and accurate administrative support in a busy healthcare environment.
* Brings strong attention to detail and can manage competing priorities with professionalism and care.
* Communicates clearly and works collaboratively within a multidisciplinary team.
* Is proactive, organised, and passionate about contributing to exceptional patient care behind the scenes.

About ADF Health Services

In partnership with Bupa, our ADF Health Services team provides integrated healthcare to ADF personnel across Australia. This includes delivering defence‐ready clinical and support staff across more than 45 on‐base locations, ensuring that ADF personnel have access to high‐quality on‐site medical care.

About the Location

Edinburgh Health Centre is located 25 km north of Adelaide, at RAAF Base Edinburgh. This super‐base accommodates 3,500 personnel from the Australian Army and RAAF, as well as being home to the RAAF Institute of Aviation Medicine. The health centre operates a 16‐bed low‐dependency ward 24/7 and provides primary medical, aviation medical, nursing, dental, physiotherapy, mental health, pharmaceutical and rehabilitation services. Standard operating hours are generally 07:30 – 15:30 Monday–Friday (depending on role requirements and specific craft groups required for weekend and on‐call shifts).

Role Responsibilities

As a Health Clerk, you will be responsible for maintaining health records, supporting clinicians, and ensuring administrative processes run smoothly in accordance with Defence policies and procedures.

Qualifications

* At least 1 year of experience in an administrative or clerical role (healthcare setting desirable).
* Strong communication and organisational skills with high attention to detail.
* Proficiency in IT systems and data entry accuracy.
* Knowledge of medical terminology (certificate or equivalent experience).
* Ability to obtain and maintain a Baseline Defence Security Clearance.

Are You Ready to Do Important Work That Really Matters?

Reach out to Polly for a confidential chat, on 08 8432 2544 or polly.buerano@serco-ap.com.

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