MCM Sales and Service Pty Ltd – Warrnambool VIC
As a proud locally owned business, we go beyond simply supplying equipment and motorcycles—we build lasting relationships with our customers by providing expert advice, service, and support. We stock a wide range of trusted, industry-leading brands, including STIHL, John Deere, Royal Enfield, Suzuki, Masport, Walker, and more.
Our commitment extends beyond sales; we're a trusted partner, dedicated to helping our customers succeed. With an unwavering focus on customer satisfaction, we are always looking for passionate, like-minded individuals to join our team. We invest in our people, support their growth, and empower them to reach their full potential.
If you're looking for a career where you can make a real impact, we'd love to hear from you
About the Role
MCM Sales & Service, Warrnambool is searching for its new Manager.
This opportunity will see you manage our team across our 3 departments – Parts, Sales & Service.
You will be a highly motivated customer service-orientated business leader who is passionate about identifying opportunities for growth and development in our team.
This Position is Responsible For
* Efficiently managing & directing all aspects of the branch to ensure maximum efficiency & profitability.
* Leadership and Team Development
* Lead the team & financial performance.
* Motivate employees & set appropriate individual & team performance goals.
* Conduct performance appraisals.
* Foster a positive work environment.
* Develop budgets and strategies in alignment with the organisation's financial and operational objectives.
* Uphold & guide margins in accordance with approved Key Performance Indicators (KPIs).
* Review financial reports.
Relationship Development
* Ensuring customer satisfaction. Work with all departments to know the customer's current and future expectations.
You will bring the following skills and experience to the role
* Established experience (2+ years) in a leadership retail/ service role, with full profit and loss responsibility in a similar role.
* A highly motivated, enthusiastic and positive leadership style.
* Knowledge of Outdoor Power Equipment and/or Motorcycle Dealership business operations is advantageous.
* High emotional intelligence, the ability to work well in a diverse, fast-growing business.
* A passion for building a high-performing team and delivering great results.
Contact
Please send resumes through *****@mcmtrading.com.au or contact for a copy of the Position Description.
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