Are you a night owl with a passion for hospitality and guest experience?
Join RACV Goldfields Resort as a Night Auditor or Night Manager and become the presence that keeps our resort running smoothly overnight.Set between the mineral springs of Daylesford and the historic charm of Ballarat, our resort offers a unique blend of nature, luxury, and opportunity.
Whether you're welcoming late arrivals, resolving issues with care, or ensuring the safety and security of our guests, your role will be pivotal in delivering exceptional service.What You'll Be DoingComplete end-of-day reporting and accounting tasksOversee overnight operations with professionalism and attention to detailManage guest check-ins, check-outs, and reservationsRespond to incidents and emergencies with confidence and careConduct property checks and ensure facilities are secureSupport and guide overnight Front Office staffCommunicate clearly across departments and resolve member feedbackWhat's In It For YouCompetitive salary + penalty rates for evenings, weekends & public holidaysFree on-site parking & provided uniformsGenerous staff discounts across RACV resorts, products & servicesMonthly employee recognition programLong-term career development opportunitiesDuty Manager responsibilities available for the right candidateWhat We're Looking ForExperience in face-to-face customer service (hospitality preferred)Willingness to complete First Aid Level 2, Defibrillation & Anaphylaxis training (provided)Ability to manage emergency situations with calm and clarityFlexibility to assist with occasional unscheduled or on-call duties, including weekendsWhy RACV?
At RACV, we're more than just a resort.
We're a purpose-driven organisation creating impact through travel, hospitality, home services, and sustainable energy.
We support your ambition and empower you to grow — every step of the way.Ready to Apply?
You can learn more about the RACV at careers.racv.com.auApplicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in theJob Task Analysis - Front Officeand whether any reasonable adjustments may be required.At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success.
We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
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