Oracle CX Delivery Architect
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Job Description
This is a contract role for 12 months with a view to go permanent.
Do you want to be part of a team driving transformative projects for organisations taking the journey to the Cloud? Is working with market leading Cloud Software and Technology of interest?
The Opportunity
Oracle Consulting is looking for a leading Delivery Architect – Oracle CX who wants to take the next step in their career and join an exciting workplace with a growing, collaborative consulting team.
About Oracle Consulting
Oracle Consulting is all about partnering with our clients, understanding and analysing our clients' IT challenges, and then finding opportunities to bring value to their business and drive transformation using Oracle technology solutions. Our consultants are seen by our clients as trusted advisors and they do whatever it takes to deliver solutions to meet their business and value objectives.
About You
You will be responsible for establishing strong, lasting and collaborative relationships with our customers, working with global teams to implement the right solution for our customers enabling their successful adoption of our products and services. You will inspire the client to see the journey ahead of them and whenever they implement only part of the winning solution you will help the team establish a pathway to expand on the client's Oracle footprint. You will bring strong domain knowledge in delivering Customer Relationship Management (CRM) platforms and will lead the solution delivery of the CX implementations to ensure the customer's business needs are addressed and benefits realized.
Why?
When you work for Oracle, you will work with people from all over the world. This role offers the opportunity to travel throughout Australia and New Zealand and to work with global delivery teams. Oracle offers extensive opportunities for development and the chance to realise a long-term career within a global organisation.
Pre-Requisites
Work experience with Oracle Cloud Fusion CX Platform
Working experience on Fusion Field Service and Service Cloud
Excellent communication skills in English (Written and Spoken)
Tertiary Qualifications
Ability to travel as needed
Australian resident or citizen
Preferred Skills
Working knowledge on Oracle Integration Cloud
Working Knowledge on Oracle Intelligent Advisor (OIA)
Knowledge of Customer Data Management – Customer 360/Lifecycle
Knowledge of CI/CD
Industry Experience in Health Sector
Experience working in Sales and Service implementations
Responsibilities
Experienced consulting professional with understanding of industry best practices & business processes to deliver great customer outcomes
Cloud architect with extensive consulting for architectural design on CRM requirements and implementation. Should be able to define & design the architecture and integration with 3rd party systems
Able to operate independently to provide quality work products, perform varied and complex duties and tasks that require independent judgment, to deliver Customer advocacy
Understands how technology can drive transformational change and be able to influence executives in the industry
Be actively involved in business development activities
A true team player internally and externally
Life at Oracle ANZ
Oracle careers can span industries, roles, countries and cultures, giving you the opportunity to take on new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
Qualifications
Career Level - IC3.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We're committed to growing an inclusive workforce that promotes opportunities for all.
Benefits & Working Conditions
Oracle offers competitive benefits based on parity and consistency and supports our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through volunteer programs.
Accessibility & Accommodation
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Equal Employment Opportunity
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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