**Truck Service Advisor**
- $75,000 - $85,000 + Commission
- Monday - Friday 7:00 am - 5:00 pm, Saturday Roster
- Outstanding career growth opportunities
**About the company**
- Established in 2005 and has grown to be an Industry leader
- An Australian-based company providing top-quality service & repairs on commercial transport vehicles and construction equipment.
- With highly skilled mechanics guaranteed to deliver thorough repairs and friendly services.
**About the role**
We are looking for an enthusiastic Service Advisor to join our client, in Rossmore. Our client put their people and customers first and focuses on making everybody feel valued.
**Duties**
- Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
- Keep a close eye on the progress through the service department
- Preparing invoices and closing allocated repairs
- Maintain contact with customers throughout the day
- Quote customers on recommended repairs
- Ordering parts accordingly
- Ensuring the customers' expectations are exceeded
- Assisting Workshop Manager in resolving any customer-related concerns
**Skills and experience**
- Previous experience in a similar role, ideally in light or heavy vehicles
- Exceptional customer service skills
- Strong communication skills - both written and verbal
- Sound organizational skills and time management
- Demonstrated ability to mentor and coach staff
- Ability to neutralize conflict
- Strong focus on CSI and positive customer experiences
**Culture**
The company is based on the belief that customers' needs are of the utmost importance. The entire team is committed to meeting those needs. A high percentage of their business is from repeat customers and referrals.
**Benefits**
- Competitive salary package and incentives
- Outstanding career growth opportunities throughout the group
- Job security with a strong and growing independent family-owned business
- And above all, lots of support, opportunity and fun.
**How to Apply**
Please send us your resume today if you are interested in joining a successful business for this fantastic full-time position.