Senior Solution Architect
The purpose of this role is to create exceptional architectural solution design and thought leadership, enabling delivery teams to provide exceptional client engagement and satisfaction.
* Develop architectural solutions for new deals/major change requests in existing deals.
* Create an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.
* Provide solutioning of RFPs received from clients and ensure overall design assurance.
* Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications to better match business outcome objectives.
* Analyze technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/architecture.
* Provide technical leadership to the design, development, and implementation of custom solutions through thoughtful use of modern technology.
* Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions.
* Clearly articulate, document, and sell architectural targets, recommendations, and reusable patterns and propose investment roadmaps.
* Evaluate and recommend solutions to integrate with the overall technology ecosystem.
* Work closely with various IT groups to transition tasks, ensure performance, and manage issues through to resolution.
* Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail.
* Validate the solution/prototype from technology, cost structure, and customer differentiation point of view.
* Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem.
* Collaborate with sales, program/project, consulting teams to reconcile solutions to architecture.
* Track industry and application trends and relate these to planning current and future IT needs.
Key Responsibilities:
* Provide technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations.
* Collaborate with all relevant parties to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture.
* Identify implementation risks and potential impacts.
* Enable Delivery Teams by providing optimal delivery solutions/frameworks.
* Build and maintain relationships with executives, technical leaders, product owners, peer architects, and other stakeholders to become a trusted advisor.
* Develop and establish relevant technical, business process, and overall support metrics (KPI/SLA) to drive results.
* Manage multiple projects and accurately report the status of all major assignments while adhering to all project management standards.
* Identify technical, process, structural risks, and prepare a risk mitigation plan for all projects.
* Ensure quality assurance of all architecture or design decisions and provide technical mitigation support to the delivery teams.
* Recommend tools for reuse, automation for improved productivity and reduced cycle times.
* Lead the development and maintenance of enterprise framework and related artefacts.
* Develop trust and build effective working relationships through respectful, collaborative engagement across individual product teams.
* Ensure architecture principles and standards are consistently applied to all projects.
* Ensure optimal Client Engagement.
* Support pre-sales team while presenting the entire solution design and its principles to the client.
* Negotiate, manage, and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed.
* Demonstrate thought leadership with strong technical capability in front of the client to win confidence and act as a trusted advisor.
Competency Building and Branding:
* Ensure completion of necessary trainings and certifications.
* Develop Proof of Concepts (POCs), case studies, demos, etc., for new growth areas based on market and customer research.
* Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs, etc.
* Attain market referencability and recognition through highest analyst rankings, client testimonials, and partner credits.
* Be the voice of Wipro's Thought Leadership by speaking in forums (internal and external).
* Mentor developers, designers, and Junior architects in the project for their further career development and enhancement.
* Contribute to the architecture practice by conducting selection interviews, etc.
Team Management:
* Resourcing.
* Anticipating new talent requirements as per the market/industry trends or client requirements.
* Hire adequate and right resources for the team.
* Talent Management.
* Ensure adequate onboarding and training for the team members to enhance capability & effectiveness.
* Build an internal talent pool and ensure their career progression within the organization.
* Manage team attrition.
* Drive diversity in leadership positions.
Performance Management:
* Set goals for the team, conduct timely performance reviews, and provide constructive feedback to own direct reports.
* Ensure that the Performance Nxt is followed for the entire team.
Employee Satisfaction and Engagement:
* Lead and drive engagement initiatives for the team.
* Track team satisfaction scores and identify initiatives to build engagement within the team.
Mandatory Skills: Salesforce B2C Solution Architecture. Experience: >10 YEARS.