Senior Account Manager
Account Management at Propeller empowers everyone to approach, own, and solve problems creatively. We're data nerds who care about impact, honesty, and each other.
* Take a strategic approach to renewals, expansions, and account planning, working cross-functionally with Sales, Customer Success, Product, and Marketing.
* Mentor others and contribute to the maturity of the Account Management function through systems thinking, process improvement, and leadership of key initiatives.
You will be responsible for:
* Managing an annual renewal + expansion quota and hitting or exceeding growth and churn targets.
* Growing an APAC portfolio of 30-50 accounts, prioritising high-value customers.
* Acting as the senior point of contact for customers and channel partners, resolving escalations and navigating complex issues to drive outcomes.
* Building and maintaining effective relationships with customers, as well as channel partners (dealers).
Requirements
* 5+ years of experience in Account Management or Sales at a B2B SaaS or Construction Tech company, with proven results in managing a large book of business and delivering against quota.
* Demonstrated success in selling through both direct and channel-led models, with a nuanced understanding of partner dynamics.
* Strategic thinking ability—capable of designing and executing scalable account growth plans, and contributing to broader commercial strategies.
What We Offer
* Employee share options
* Professional development budget and leave
* The opportunity to take part in our mentorship program
* Mental health resources