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Technical service representative

Melbourne
Sharp & Carter Sales
Posted: 15 January
Offer description

About the Role

An exciting opportunity is available for a proactive and customer-focused Technical Service Representative (TSR) to join a leading supplier in the automotive aftermarket industry on a 12-month fixed-term contract.

This field-based role offers the chance to support sales growth by engaging with distributors, wholesalers, and workshops, while delivering exceptional service and technical expertise. If you have a passion for the automotive sector, strong relationship-building skills, and thrive in a dynamic environment, this could be the ideal next step in your career.

Duties

* Support the sales team in achieving regional sales targets.
* Visit wholesalers, distributor branch warehouses, and retail outlets to gather and organize information on purchases, sales, and inventory.
* Develop and maintain relationships with workshops and retail outlets, monitoring sales performance and reporting irregularities.
* Collect and consolidate competitor information to inform business strategy.
* Identify training and business requirements from customers and communicate internally to address needs.
* Deliver product and brand introductions, as well as basic training sessions, to regional customers.
* Assist in expanding retail networks and supporting new customers to drive growth.
* Ensure timely reporting and follow-up on all activities.

Skills & Experience

* Sales experience in the automotive aftermarket; retail experience is a plus.
* Strong understanding of distribution processes and customer needs for technical and consumable parts.
* Proven ability to manage key accounts and wholesalers, with experience in collecting and analyzing business data.
* Excellent communication and relationship-building skills.
* Strong analytical and logical thinking abilities.
* Highly self-motivated, results-driven, and able to work under pressure.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint).
* College degree or equivalent education background.

About the Company

This organisation is a globally recognised leader in the automotive aftermarket, committed to delivering innovative products and exceptional customer service. With a strong focus on performance, continuous improvement, and collaboration, the company empowers its team members to succeed and make a meaningful impact in the industry.

How to ApplyHow to Apply Click APPLY or contact Brodie Steele, Consultant on for a confidential discussion.

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