SALES AMBASSADOR - SPECIAL ORDERS & CUSTOMER SERVICE Posted: 19/03/2025Closing Date: 04/04/2025Job Type: Permanent - Full TimeJob Category: Retail,Retail OperationsDymocks Retail is a nationally recognised multi-channel retail brand with over 40 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery. Job Description You will be working within our Special Orders Department responsible for:Answering and receiving incoming phone calls to the storeDirecting calls to the correct departmentsCustomer service over the phoneCustomer Service at the SPO registerKeying special ordersHelping with corporate accounts Desired Skills and Experience The successful applicants will have:Knowledge of Microsoft OfficeKnowledge of retail inventory and POS systemsBook knowledge and passion for books and readingAbility to provide superior levels of service to every customer, every time they shopAble to work quickly, accurately and with attention to detailSelf-motivated and team orientatedIf you have the drive, passion and willingness to achieve instrumental results, apply today!