About Us
Our client is a leading not-for-profit organisation in the transportation industry, representing various operators and industry associates. They are a major supplier of public transport in New South Wales, with over 400 bus operators and 100 industry suppliers.
About the Role
* Managing inbound and outbound calls to provide exceptional customer service.
* Managing emails and responding as required to ensure timely communication.
* Coordinating communication between various departments, scheduling meetings, organising board papers, reporting, taking minutes and agendas.
* Liaising with various stakeholders throughout the business and industry.
* Operating our small online retail store by processing orders and packing for delivery.
* Greeting clients and customers into the office.
About You
* You will have excellent communication, organisational, scheduling, and time management skills.
* Previous experience in an administrative/customer service-based role.
* Ability to maintain confidentiality.
* Great attention to detail with the ability to solve problems, be analytical, and a strategic thinker.
* Competent in MS Office including Excel, Word, and email.
* You will love variety in your role, with the ability to multi-task throughout your day.
What's in it for you?
* A Permanent opportunity with a friendly and supportive team.
* Parking available on site.
* Work from home options available.
* You will work for a reputable brand well known in the industry.
* Two weeks' leave over Christmas.
* Work in a beautiful and charming heritage building.