Overview
Work Type: Ongoing - Full-time
Salary: Salary not specified
Grade: Grade in advertisement
Occupation: IT and telecommunications
Location: Melbourne - Eastern suburbs
Reference: AV/1904102
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
With the rollout of iPads across Ambulance Victoria and other states considering similar implementations, the Victorian Ambulance Clinical Information System (VACIS) development team is expanding to meet the increase in integration and development activity. We are seeking a System Test Business Analyst to perform integration of medical device data into VACIS, as well as support system integration and user acceptance testing.
This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Blackburn North in line with our hybrid working model.
About the role
Reporting to the VACIS Application Team Leader & Solution Architect, responsibilities of this position include, but not limited to:
* Evaluate paramedic processes to identify areas for improvement, eliciting requirements and success measures
* Present ideas and findings, and obtain paramedic feedback that identify areas of improvement
* Generate program trouble reports and document final test reports for requirements that failed during test
* Review and revise acceptance criteria to guarantee they are fit for purpose once fulfilled
* Build, share and retain an exceptional working knowledge of the VACIS application
About you
To be considered for this position you will possess:
A degree or relevant industry certification in a relevant information technology discipline or equivalent with proven subsequent relevant experience, or an equivalent combination of training and relevant experience
Significant experience:
* with all aspects of the Solution Delivery Lifecycle (SDLC)
* as a system tester
Write and maintain Automated Testing Environment.
Relational Database modelling experience with emphasis on:
* Logical - Physical database designs.
* Knowledge/ experience of Traditional and Rapid Application Design (RAD) Life Cycle methodologies
Sound Knowledge around:
* Agile development and principles
* User Stories and Epics
* Structured English to represent complex logic
Sound Configuration Management experience, with emphasis on the following:
* Version control of source documents and software
* Issue management
Please see the position description for a full list of position requirements and key selection criteria.
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.
The position description can be found on the AV Careers website
How to apply
Your application is an integral part of the selection process and should include
* Cover letter outlining your experience and interest in the position
* Current resume
When submitting your application you will be required to respond to the following:
* To ensure the testing strategy is robust and appropriate, how do you approach a new system to ensure that it aligns with the existing system?
* How do you engage users to understand that their operational requirements are met when testing software enhancements?
Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required.
Applications must be submitted by 11.59pm (AEDT) on Wednesday 29 January 2026. Applications must be submitted via the AV Careers Centre website to be considered. Emailed applications will not be accepted.
For further information, please refer to 'Applying for a position with Ambulance Victoria'. For any further queries please contact recruitment via or
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at and a member of our Recruitment & Selection team will be in touch.
Applications close Thursday 29 January 2026 at 11.59pm
Posted
14 January 2026