Network and Systems Technician
As a key member of our technical team, you will play a pivotal role in ensuring the smooth operation of our IT infrastructure. This includes involvement in new projects and providing hands-on support to staff, students, and parents.
Contribute your technical expertise in supporting a secure, efficient, and future-focused digital environment for our college community.
This is a dynamic position that blends technical expertise with opportunities to work with a range of systems and networks.
Key Responsibilities:
* Provide responsive end-user support across devices, applications, and connectivity
* Troubleshoot and resolve hardware, software, and network issues
* Maintain and monitor systems using tools such as Microsoft Intune for device management and Microsoft Purview for data governance and compliance
* Assist in the design, rollout, and documentation of network and system solutions
* Support the lifecycle of infrastructure including installation, maintenance, and upgrades
* Deliver training sessions and create user documentation
* Contribute to IT projects and continuous improvement initiatives
* Ensure safe work practices and efficient resource use
About You:
* Strong interest and confidence in Information Technologies, especially systems and networks
* Proven experience in IT support and troubleshooting in a school or enterprise environment
* Solid understanding of IT security, networking, and cloud technologies
* Excellent communication and documentation skills
* Able to work independently and collaboratively in a fast-paced environment
* Dedication to integrity, reliability, sound judgment, service, and risk adversity
* Qualifications in Information Technology or a relevant equivalent highly regarded
* Working with Children blue card